To support a timely and efficient claims review process, please ensure that all required documentation is submitted when filing a claim through the Portal.
Providing complete information from the outset helps reduce processing delays and minimizes requests for additional documentation.
When submitting a claim, please include:
- Medical records related to the treatment received.
- Detailed invoices containing:
- Patient name and date of birth.
- Diagnosis and type of service provided (consultation, procedure, hospitalization, laboratory tests, etc.).
- Date and cost of each service.
- Provider name, specialty, and tax identification number or affiliation.
- Proof of payment.
Please note that all invoices submitted for reimbursement must comply with the applicable legal and tax requirements of the country where the services were rendered.
For questions regarding individual policies, please contact
BDService@bestdoctorsinsurance.com.
For questions regarding corporate group policies, please contact
BDGroupsService@bestdoctorsinsurance.com.
