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Discover a new standard of care for you and your family

Our international health insurance portfolio is designed to provide members with access to exceptional medical care—whether at leading hospitals in the United States or other renowned centers of excellence across the world

A seamless healthcare experience

A healthcare experience built around people

Backed by leading medical expertise, a trusted provider network and service rooted in reliability and care, we guide members through complex health situations with clarity, reassurance, and truly personalized support

Over

5,500

top-ranked hospitals

Gain seamless access to a global network of premier medical centers through trusted, established partnerships

With

22

expert

physicians on staff

The largest global team in the industry— they deliver thorough case reviews and personalized guidance to help members fully understand their medical options

Our service commitment comes to life through

meaningful

results

  • US$176M in claims processed
  • Phone responses in under 20 seconds
  • Emergency Letters of Guarantee delivered within 3 hours

Added value
services & tools

InterConsultation®and Second Medical Opinion

Exclusive patented service that offers a second medical opinion to members regarding their diagnosis from a panel of over 53,000 renowned specialists around the world, even for conditions not covered under the policy.

Elite Navigator™

A personal physician advocate that helps our members understand diagnostic tests and medical checkup results, and who also provides support to empower them to have more effective conversations with their own treating physicians.

Member App BD2go

View and manage your policy information on-the-go with the BD2go smartphone App Available in the Apple Store and the Google Play Store.

Medication Delivery

Coordination for the purchase and delivery of high-cost or specialized prescription medications not avaliable in the member’s country of residence.

Best Doctors Concierge™

Coordination of medical appointments, hospital admissions, travel arrangements, accommodation and transportation when treatment takes place outside the member’s country of residence.

Digital Pass (Wallet)

Access useful and convenient information about your policy with the Best Doctors Insurance digital pass. Available through the Member Portal.

Telemedicine

A safe and easy way for members to receive medical care via a live video conference at any time from the comfort of their home—no deductible applies.

Individual Case Management

Customized program to coordinate, supervise, and manage complex or long-term medical conditions.

Live Chat

Real-time communication with a Best Doctors Insurance representative to get your questions answered. Available from 9:00 am – 6:00 pm EST.

Member Portal

Access all the information you need in our secure Member Portal with a few simple clicks.

Patient Services Messaging

Personalized guidance for your medical needs with our Patient Services Messaging tool avaliable Monday through Friday, from
9:00 am to 6:00 pm EST.
WhatsApp: +1 786.447.7079

Reach out to our friendly customer service team if you have any questions—we’re happy to help.

Care

that goes beyond conventional health insurance

Our digital transformation is delivering real results:

104%

growth in digital claims submissions

18%

faster
claims turnaround

28,000

AI-assisted claims processed

so members get the care and support they need, when they need it.