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Medical services now available in-app

Best Doctors Insurance continues expanding its digital capabilities with a new Medical Services functionality available through the Mobile App. This enhancement allows insured members to submit medical service requests directly from their mobile devices in a faster and more convenient way. Requests such as Guarantee of Payment applications can now be completed digitally, including the […]

Having questions about your diagnosis? A second medical opinion from an expert can make all the difference

    To request a Second medical opinion, connect directly with our team at PatientServices@bestdoctorsinsurance.com *https://www.pennmedicine.org/patient-resources/information-for-patients/virtual-second-opinion     Preferential providers in Latin America and Europe   Hospital con Alma Pablo Tobón Uribe Hospital Internacional de Colombia (HIC) Fundación Santa Fe de Bogotá Clínica Cardio VID Clínica de Especialidades Oftalmológicas (CEO) Clínica Universidad de Los Andes […]

Premium payment notification for ACH debit/E-check transactions – Members

As part of this enhancement, you’ll now receive a confirmation email for all premium payments made through our member portal. This email serves as a notification for your records and requires no additional action on your part. If you have any questions or concerns, please do not hesitate to contact your agent. At Best Doctors Insurance, we value the […]

Remote second opinion

This invaluable benefit is tailored to cater to complex medical specialties critical to our patient’s health. Individuals can have their cases meticulously evaluated by highly specialized professionals renowned for their excellence in clinical care, research, academia, and the utilization of cutting-edge medical technology What are the benefits of Teleconsultation? Expert second opinion: gain valuable insight […]

Discover excellence in healthcare at the HIC: the Medical Center of the FCV

Experience unparalleled care of expertise From cardiology to neurosurgery, oncology to pediatrics, and spanning over 60 specialties, the hospital’s team of professionals is equipped to address even the most complex medical needs. Services and specialties International patient services For more information, please visit: https://internacional.fcv.org/en/  

Tips for better communication

Always start with the reference claim number (if applicable), followed by the topic you are contacting us about.  We offer a list of the most frequently used topics to further assist members in selecting the appropriate category for their inquiry:    By utilizing these identifiers, inquiries are channeled to the appropriate department or representative, facilitating efficient interactions and elevating […]